Quick answers to the questions we hear most. Cannot find yours? Send us a message.
Ordering
How do I place an order?
Add your pieces to the bag, go to checkout, fill in your delivery details and place the order. You will receive a confirmation email.
Can I change or cancel my order?
Message us as soon as possible with your order number. If the order has not been dispatched yet, we can update or cancel it.
Payment
Which payment methods do you accept?
The methods available are shown at checkout. Cash on delivery is offered for orders within Pakistan.
Delivery
How long does delivery take?
Orders usually arrive within 3 to 5 working days, depending on your city. You will be contacted once your order is dispatched.
How much is shipping?
Shipping is calculated at checkout. Orders above the free shipping amount shown in your bag ship free.
Returns and exchanges
What is your return policy?
If your item arrives damaged or is not what you ordered, contact us within 7 days of delivery. See Shipping and returns for details.
Jewelry and care
What are the pieces made of?
Each product page lists the material. Our collection is artificial jewelry in gold tones, with pearl and stone details on selected designs.
How do I make my jewelry last longer?
Keep it dry, put it on after perfume and lotion, and store each piece separately in a pouch or box. Wipe gently with a soft cloth after wearing.